Vicon

Telex Radio Dispatch Systems

Telex Radio Dispatch equipment is trusted by professionals around the globe - nothing else is as reliable, scalable, or flexible.

Telex Radio Dispatch is the leading manufacturer of IP control for two-way radio communications. Capable of deployment in both distributed and server-based architectures, Telex dispatch console systems have flexibility, scalability, and redundant capability based on the network.

Telex radio dispatch systems offer the ultimate in interoperability, reliability, and scalability for ROIP/VOIP communications — including the easy-to-use C-Soft control software with optional direct IP interfaces and the IP-224 radio gateway for converting analog communications to IP.

Why Choose Telex?

  • They offer the most radio interfaces and direct IP interfaces: DMR, NEXEDGE, P25
  • They cover the most RF technologies: conventional, DMR, NXDN, P25, SDC, TETRA
  • The industry’s best ROI – lowest cost of investment with the highest performance
  • The #1 choice of dispatch services – flexible and user-friendly control software, future proof connectivity, and proven reliability for a constantly-changing RF environment
  • Fully customizable and scalable solutions to fit the unique requirements of any critical communications application
  • Seamlessly integrates into existing operations, making communications between internal and or external personnel more efficient and effective

Telex radio dispatch systems can be scaled to enhance day-to-day communications and operations at any facility. We provide application-specific solutions for a wide range of verticals, including commercial business, education, federal and state government, infrastructure, public safety, and transportation.

While there are many manufacturers in the mission critical communications market, few can claim the stability found in our parent company, the Bosch Group. With the strength of roughly 410,000 associates worldwide and $92 billion in annual sales in 2018, we are here to stay! Our products also work together: IP-based Telex solutions can be integrated with public address and security solutions from Bosch – customize a system that suits the unique needs of your operation.

Software Consoles

Software Consoles

Software Consoles

PC Based IP Console Position

Complete Communications Solution

Telex’s PC based IP console position delivers everything for dispatch communications —stability, performance, and world-class dispatch capability. The IP platform makes it simple to install, easy to expand, and flexible enough to use in any dispatch setting.

C-Soft IP Dispatch Control

More Installations Than Any Other IP-Based Dispatch System

C-Soft is the industry’s most flexible and capable software dispatch console and is the perfect application for any dispatch environment.

C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer. This proven application has been deployed in communication centers around the world in applications from 911 dispatch to mobile command centers and transportation management.

Key Features and Functions

  • Scalable Solutions
  • Highly Configurable
  • Easy To Operate

Download the C-Soft IP Dispatch Control Brochure

NEXUS-IP-G1-US-IOT

NEXUS-IP-G1-US-IOT

Small form factor PC, IOT

The NEXUS-IP-G1-US-IOT combines high performance and quiet operation, while taking up a fraction of the space when compared to a normal desktop PC. The included Windows 10 IoT Enterprise LTSC operating system is designed for maximum performance with the optimized hardware and Telex Radio Dispatch applications. This translates into a dispatch workstation that is easy to set up and configure. The included Seneca Backup and Restore application allows system administrators to establish a known good configuration in case the system needs to be stored.

Key Features and Functions

  • Designed and tuned for Telex Radio Dispatch applications
  • Fast and reliable operation featuring solid state drive and two Ethernet ports
  • Ultra-quiet fanless design
  • Versatile mounting options
  • 3-year standard warranty

Download the Telex Dispatch Catalog

Direct IP Interfaces

Direct IP Interfaces

P25 DFSI

The Telex conventional P25 offering complies with Telecommunications Industry Association (TIA 102.BAHA) standards for the Fixed Station Interface (FSI).

This interface provides the connection between the C-Soft console and conventional P25 networks operating with the common air interface. The Telex Digital Fixed Station Interface (DFSI) option allows C-Soft to connect directly to a P25 conventional repeater, thus eliminating the need for a radio gateway product such as the IP-224. Since this is a direct IP wireline connection, it can utilize the low distortion Enhanced IMBE (AMBE+2) vocoder. In addition, this design does not require dedicated servers in the system, so in a multi-position console system, one position takes the role of control server and another position backs-up the control in case of failure. Any of the positions can be configured to be the server and backup, thus maintaining scalability and flexibility in the console system design. All C-Soft features are still available with this design, including Crosspatch, which allows legacy analog systems and/or other digital radio systems to be connected to P25 systems. The following list outlines the companies and functions offered in this DFSI interface.

Supported DFSI repeaters:

  • Tait
  • Daniels/CODAN
  • ICOM
  • RIC-M

P25 CSSI Interface

Telex Radio Dispatch systems – including the easy-to-use C-Soft control software and IP-224 adapter panel for converting analog communications to IP – offer the ultimate in interoperability, reliability, and scalability for ROIP/VOIP communications

The TIA-102 compliant P25 CSSI interface allows C-Soft to talk to trunked P25 Phase I & II compliant systems and supports optional FIPS 140-2 compliant AES-256-bit encryption. In addition, the interface also includes support for P25 DFSI systems.

Key Features and Functions

  • Console registration
  • Group call
  • Private call
  • Call alert
  • Announcement call
  • System call
  • Short message
  • Status query/update
  • Support for up to 24 talk paths per position
DMR

DMR - AIS Direct IP Interface Option

The Telex direct IP interface to DMR-AIS systems. This interface provides the ability to have a direct IP connection between the C-Soft console and DMR-AIS systems without the need for a hardware gateway. All C-Soft features are still available with this design, including Crosspatch, which allows analog and other digital radio systems to be connected resulting in enhanced interoperable communications. The option is available in 2-, 6-, 12-, and 24-line configurations. This product has been tested and approved through Tait radio’s partner program.

Kenwood NEXEDGE

Kenwood NEXEDGE®
Trunking and Conventional

The Telex direct IP interface to Kenwood NEXEDGE® Trunked systems eliminates the need for a dedicated radio gateway. This interface provides the ability to have a direct IP connection between the C-Soft console and Kenwood NEXEDGE® Trunking system without the need for a hardware gateway. All C-Soft features are still available with this design, including Crosspatch, which allows the analog systems to be connected to the NEXEDGE® systems. The option is available in 2-, 6-, 12-, and 24-line configurations.

The following list outlines the functions offered in this NEXEDGE® interface.

Supported functions:

  • Broadcast, group, and unit calls
  • Emergency call decode with acknowledgment capabilities
  • Radio status decode and encode
  • Radio remote monitor with supervisor password
  • Selectable talk group
  • Radio status request
  • Radio stun and revive
  • Radio remote grouping
  • Over-the-air-aliasing
  • Text messaging
  • GPS decode with IP interface
  • Alert call
  • Kenwood 15-bit encryption

System limits:

  • Up to 24 talk paths per console
  • Up to 10 consoles per site and 100 per system (NEXEDGE® System Limit)
  • Supports both narrowband (12.5 kHz) and very narrowband (6.25 kHz) channel spacing.

Download the Telex Dispatch Catalog

Hardware Consoles

IP-2000 Series

IP-2000 Series

The Perfect Console for Light Dispatch Applications

IP-2002 is the perfect console for light dispatch applications. The perfect footprint for smaller operations or supervisory monitoring situations, the IP-2002 is an IP-based dispatch console in a familiar desktop telephone form factor. Dispatchers using the IP-2002 can initiate a crosspatch between the two lines, as well as inject audio into the crosspatch. A simple Ethernet connection places the IP-2002 on the network. The IP-2002 requires no CEB or additional CPU equipment for operation — all the processing and control capabilities are completely self-contained within the unit. The console comes with a handset and panel mic. Other microphone options are sold separately.

The 3000 Series

The 3000 Series

Next-Generation IP Radio Dispatch Console

The IP-3000 series is the next-generation of industry-leading Telex IP-based radio dispatch consoles. Two form factors are available: the IP-3008 (eight lines) and IP-3018 (18 lines). Each is available in public safety, enterprise or standard configurations to suit the specific requirements of different dispatch verticals. Public safety and enterprise configurations are equipped with direct IP interfaces for interoperability with digital radio equipment, e.g. NEXEDGE®. Public safety-configured devices also offer encryption and compliance with the P25 suite of system standards. Standard configuration models connect to an external IP-224, making them a cost-effective choice for integration with existing Telex systems, and may be upgraded to public safety and enterprise configurations as needed. A two-channel IP-3002 model is also available in standard configuration (non-upgradeable), in the same form factor as the IP-3008.

  • User Friendly
  • Simplified Management
  • Bridging Systems

Download the Telex Dispatch Catalog